Trade in Process:

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Step 1:
Place your order online for an eligible Eurocom laptop at www.Eurocom.com. Remember, your new notebook must be fully configured (CPU,GPU,RAM and HDD/SSD). Please note your order number once submitted as you will need it to ship your trade in notebook to Eurocom.
Step 2:
Indicate in the 'Configuration Instructions' of your new order that you would like to do a trade-in and provide us with the full specifications of the laptop you would like to trade in.(Brand, Model and configuration)
Step 3:
Pack up your trade in Laptop securely and put your order number from Step 1 on the outside of the box along with the shipping address we will provide you. This way we know why the notebook has been shipped to us when it arrives. Ship your old laptop to Eurocom using whatever method is best for you.
Step 4 Option A:
Ship your trade-in laptop computer to Eurocom in advance. Write your Order # on the outside of the box. We won’t process your payment until we receive your laptop and your new Laptop is ready to ship.
Step 4 Option B:
Ship your trade-in laptop to Eurocom after receiving your new laptop. Write your Order # on the outside of the box. Eurocom must receive your trade in Laptop within 30 days.
Step 5:
- If you chose option 4A: We discount 15% from your order up front. When your new laptop ships we will forward to you your tracking information.
- If you chose option 4B: We bill you for the full value of your new laptop. We ship you your new laptop and will forward you your tracking number. You have 30 days to send us your old system. When the trade in unit is received, we will refund you up to 15% of your payment amount.